LexisNexis Payment Solutions

Start by taking payments wherever residents choose to pay—online, by phone, or at the counter. In LexisNexis Payment Solutions, set up departments, payment types, and fee rules once, then publish a hosted checkout for web and mobile. Front-desk users can accept card or ACH through a virtual terminal and instantly look up the right account, case, or license. For phones, route callers to an automated IVR to key in details and complete transactions without staff handling sensitive data. Every payment posts back to the correct record in real time, so teams don’t chase spreadsheets or rekey receipts.

Daily close is straightforward. As payments land, the system groups deposits and applies your fee structure so funds and surcharges are separated the way your finance office expects. Use built-in reports to review activity by location, cashier, or payment type, then export GL files to your accounting system with your chart-of-accounts mapping. Same-day settlement helps you match bank deposits to transaction totals without guesswork. If something needs fixing, void or refund from the original transaction, with a full audit trail that shows who did what and when.

Program staff can move faster without IT tickets. Generate one-time payment links for citations, permits, and invoices and send them by email or text. Create recurring schedules for utilities or installment plans for court fees in a few clicks, with automated reminders and receipts so citizens know what’s due and what’s paid. Batch-upload mailed or in-person checks to keep all channels consolidated, and trigger webhooks or file drops to update case, tax, or permitting systems as soon as money is collected. This reduces walk-ins and call volumes while keeping constituents informed.

Compliance and security are built into the workflow. Hosted payment fields and tokenization limit card exposure for staff, which helps shrink your PCI footprint. Role-based access controls keep cashiers, supervisors, and accountants focused on the tools they need, and every action is logged for audits. Use dashboards to spot chargebacks, monitor peak traffic, and balance staffing. The result is a smoother experience for residents—shorter lines, clearer receipts, and more ways to pay—while your team spends less time on manual tasks and more time serving the community.